FAQ

Frequently Asked Questions

1. How do I place an order?

Use the form to place your order. Choose what service do you need, describe your order and click ‘SEND’. Our team will get in touch with you within 24 hours to discuss the details and conclude a contract.

2. How long does it take for my order to be completed?

Your order will be completed within 14 days, sometimes sooner. You will be notified approximately how long it will take for your order to be completed before you pay.

3. When and how do I pay?

After going through the details and concluding a contract, you will receive an invoice to your email address with the payment link. We partner with Stripe.com , a very secure payment platform that assures your payment details are safe.

DF0F63A9-1812-4CC9-9710-494C4CF34600

 

4. Why can’t I pay on your website immediately?

Before you pay anything, we conclude a contract with you as every order is unique and the final price depends on a lot of small details and the complexity of your order.

5. What if I want to make any changes to my order?

Just send us a message! Although it’s easier to make changes at the early stages of production.

6. What if I’m not satisfied with my order?

Every order has a 30-Day warranty. We promise to revise your order if you are not satisfied with the result. Just send us a message and we’ll fix it!

7. What is the cost of WordPress and Squarespace yearly plans?

WordPress has a FREE option where a domain looks something like EXAMPLE.wordpress.com, WordPress ads can’t be removed and payments can’t be accepted.

For paid plans please refer to the screenshots below.

8. How to get my songs up on streaming platforms?

As far as we know Distrokid is the best platform out there. Click here to get a good discount on your first year.