Frequently Asked Questions

1. How do I place an order?

Use the form to place your order. Choose what services you need, describe your order and click ‘SEND’. Our team will get in touch with you within 24 hours to discuss the details.

2. How long does it take for my order to be completed?

Time varies depending on the complexity of your order. You will get an approximate time before you pay.

3. When and how do I pay?

After going through the details and getting a quote from us, you will receive an invoice to your email address with the payment link. We partner with Stripe.com , a very secure payment platform that assures your payment details are safe.

 

4. Can I get a refund?

You can get a refund only if our team hasn’t started working on your project.

5. What if I want to make any changes to my order?

Just send us a message! Although it’s easier to make changes at the early stages of production.

6. What is the cost of WordPress and Squarespace yearly plans?

For paid plans please refer to the screenshots below.

8. How to get my songs up on streaming platforms?

As far as we know Distrokid is the best platform out there. Click here to get a good discount on your first year.